No two orders look the same. That's the problem.
THE CHALLENGE
One customer sends a PDF table, another an email thread, the next a spreadsheet with their own product codes. Your team translates, matches, and verifies everyone by hand before a single line hits the system.
Multiple formats
Orders arrive through email, PDFs, spreadsheets, and customer-specific templates.
Numerous exceptions
Mistakes, special terms, customer specific rules and rush requests pull skilled people into routine work.
Slow validation
Product matching, price checks, and order quality review add delays to every order.
Delayed confirmations
Customers wait for responses while teams chase data across disconnected tools.
Missing information
Required information is often missing and needs to be asked from the customer.
Workload grows with volume
As order volume rises, headcount often increases faster than process efficiency.
A ready-made AI Order Assistant for repetitive ordering workflows
THE SOLUTION
Aines Order Assistant automates the repetitive steps between incoming order and executable order. It captures order data, matches lines to products, validates key information, and routes exceptions to service teams only when needed.
1
FASTER
order processing
Move orders forward with fewer handovers, fewer checks, and faster confirmations.
2
LESS
manual work
Reduce repetitive data entry, validation, and follow-up work across teams.
3
BETTER
data
Improve data quality before orders reach downstream systems and planning.
HOW IT WORKS
Multiple agents, one smooth workflow
Example implementation:
1
Interpret
The AI agent interprets and extracts relevant customer and product information, as well as delivery instructions, from various file formats.
2
Process
The agent checks product serial numbers and part codes, verifies availability, arranges logistics, identifies the customer in the ERP system, and ensures that service-level requirements are met.
3
Validate
Self-validation by a QA agent. In case of possible errors, uncertainties or missing information, asks for human confirmation.
4
Create
An agent creates a sales order in ERP and informs team on necessary actions if any (e.g. SLA about to breach)
Human in the loop
Aines Order Assistant provides the team with natural-language guidance on what should be specifically reviewed and, if necessary, corrected in the sales order draft.
Aines Order Assistant consists of multiple specialist agents, each handling its own tasks and using contextual reasoning to determine the best solutions and actions for different situations.
Automating repetitive work
with a 100% satisfaction guarantee.
WHY AINES
Aines provides ready-made AI assistants that are tailored to the customer’s workflows, integrated into existing systems, and quickly deployed into production use.
BOOK A DEMO
See how Aines Order Assistant fits your workflow
Review your current order process, identify the best starting point, and see how repetitive order work can be automated quickly and cost-effectively.
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Workflow-first discussion
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Concrete AI automation opportunities
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Clear next step toward proof of value