< 15 min
Response time
> 90 %
Automation rate
> 70 %
Time saved
Aines RFQ Assistant processes incoming RFQs in minutes. 24/7/365. Any volume, no queues, no waiting.
"
Aines has mastered Pihla's complex sales process remarkably quickly. The RFQ Assistant performed exceptionally well from the start, and we see significant potential in it for further developing the entire sales process.
As the time-consuming quotation process becomes automated, our salespeople can focus more on where human expertise creates the greatest value: understanding customer needs, designing the right solutions, and building trust.
CUSTOMER SPOTLIGHT
Lauri Puranen
Sales Manager
Pihla
RFQs do not wait
THE CHALLENGE
Quote requests arrive in waves, varying in size and timing. Each one requires interpretation, product research, pricing, and entries across multiple systems.
Sales focus
The sales team's time is consumed by repetitive back-office work and system entries. Not enough time left for customers and active selling.
Scattered information
RFQs often arrive with incomplete information. Product data and other information needed to prepare a quote is frequently scattered and incomplete.
Predictability
The importance and urgency of a quote request only become clear once it has been processed. Demand spikes, unexpected situations, and absences create additional strain.
Slow processing
Processing RFQs often requires input from multiple people across customer service, pricing, and sales. Lead times are frequently slow and vary considerably.
THE SOLUTION
A ready-made RFQ Assistant for repetitive quote work
1 Content analysis
The Content Agent reads the quote request and attachments, and extracts customer details, requirements, timeline, and special conditions.
2 Product configuration and pricing
The Product Agent identifies suitable products and creates a detailed configuration and pricing.
3 Quote creation
The Quote Agent prepares the quote according to company-specific guidelines and templates. Customer questions are answered and special requests are taken into account.
4 Summary and CRM update
The quote draft and checklist are delivered to the sales team. Customer data and quote information are automatically updated in the CRM.
Aines RFQ Assistant automates the repetitive steps from incoming quote request to ready quote draft and CRM entries. The sales team receives a clear summary — and a human steps in only when actually needed.
"
Our cooperation with Aines has gone smoothly and painlessly. Aines has listened carefully to our needs and improved the RFQ Assistant to suit our needs flexibly and on a fast schedule.
We often receive requests for quotation with quite incomplete information, and the RFQ Assistant has been able to retrieve the right data from our systems surprisingly accurately and in a structured way. This has been particularly useful with inquiries from customers whose order frequency is low.
CUSTOMER SPOTLIGHT
Vesa Taitto
Global Sales & Marketing Manager
St Michel Print
Automating repetitive work
with a 100% satisfaction guarantee.
WHY AINES
Aines provides ready-made AI assistants that are tailored to the customer’s workflows, integrated into existing systems, and quickly deployed into production use.
BOOK A DEMO
See how Aines RFQ Assistant enhances your sales work.
We'll walk through your current quote process together, identify the opportunities for AI agents, and define how repetitive quote work can be automated quickly and cost-effectively. quickly and cost-effectively.
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Mapping your quote process
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Concrete AI automation opportunities
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Clear next step toward proof of value